Privacy Policy
Effective date: October 11, 2026
RPS Trades is a d/b/a of Reed Property Solutions LLC, based in the Dallas-Fort Worth area of Texas (“RPS Trades,” “we,” “us”). This policy explains what information we collect through rpstrades.com, our ads and lead forms, and our phone and email contact, and how we use it. We never sell your information.
Information we collect
Property owners who request a service may give us:
- Name, phone number, email address, and preferred contact method
- The service you need, your property location, and any project details you include in your message
Contractors and service providers who apply to our network may give us:
- Company name, contact name, phone number, and email address
- Trade, service category, service area, and crew size
- License numbers, insurance carrier, certificates of insurance, and other documents we request during review
Automatically collected information. Like most websites, our site and hosting providers may record basic technical information such as your IP address, browser type, and pages visited. Our pages load fonts from Google Fonts, which means Google receives your IP address when a page loads. We do not currently use advertising trackers or analytics cookies on rpstrades.com. If that changes, we will update this policy.
Facebook and Instagram lead forms
If you submit one of our lead forms on Facebook or Instagram, Meta collects the information you submit and shares it with us. We use it as described in this policy. Meta’s own handling of that information is covered by Meta’s privacy policy.
How we use your information
- To respond to your request and follow up by phone or email
- To connect property owners with network providers for the work they ask about
- To review contractor applications, including insurance and any license the trade requires
- To refer you to an independent public adjuster, appraiser, or attorney when you ask for one
- To keep records of requests, introductions, and provider fees
- To operate, secure, and improve our website and services
- To comply with legal obligations
Calls and email
When you give us your phone number or email, we may contact you about your request or application. You can ask us to stop calling or emailing at any time.
How we share information
- Between property owners and providers. When we make an introduction, we share the property owner’s contact and project details with the provider, and the provider’s business details with the property owner. Providers who receive your information may contact you directly.
- Independent claim professionals. If you ask for a referral, we share your contact information with an independent public adjuster, appraiser, or attorney so they can contact you.
- Insurance review. Contractor insurance information is reviewed by a licensed insurance agent, which may be an agent of our affiliate, JJ Reed & Associates. JJ Reed & Associates and RPS Trades are affiliated through common ownership. We do not use property owner requests to market insurance to you unless you ask about insurance.
- Service providers we use. Companies that host our website, process our web forms, store our records, and deliver our calls and email receive information only as needed to perform those services for us.
- Legal reasons. We may disclose information if required by law, to protect our rights or the safety of others, or in connection with a sale or reorganization of our business.
We do not sell your personal information, and we do not share it with other companies for their own marketing.
How long we keep information
We keep information as long as we need it for the purposes above, including keeping records of introductions and provider fees, and as long as the law requires. Contractor review documents are kept for as long as the provider is in our network and for a reasonable period afterward.
Security
We use reasonable safeguards to protect your information. No method of sending or storing information online is completely secure, so we cannot guarantee absolute security.
Your choices
You can ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by emailing [email protected]. We may need to verify your identity, and we may keep some information when the law requires it or for records of completed introductions.
Children
Our services are for adults. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy. The effective date at the top shows when it last changed.
Contact us
RPS Trades (Reed Property Solutions LLC)
Dallas-Fort Worth, Texas
[email protected]